About Us

For CPR Insurance Services, our clients are the reason we are in business. We really do care about them, their business and looking after them should  a catastrophe or other event occur that could affect their assets, ability to generate income and their personal well being.

Robert and Mandy became disillusioned working for other Brokers. Many of them gave preference to achieving budgetary targets and increasing revenue rather than always acting in the client's best interests as the main priority. We have never taken our client's for granted. We look after our clients all year round and not just at renewal time. We are there for our clients. They are not just income to us.

For this reason, we set up our own business with the priority that our clients always come first. We know Insurance is a personal relationship business and CPR pride themselves on caring and providing our clients good service, savings and expertise.

Our clients become our partners in business who receive the best possible service and receive the best possible advice. Not just general advice but personal advice.

If you call Insurer's direct, they either recognise that they cannot provide you with service and expertise, and will refer you to an Insurance Broker. Or you will get a Call Centre, where they only offer General Advice about their own product, they cannot compare products with their competitors and they are certainly not interested in forming a Business Relationship. They just want a sale.

By using an Insurance Broker like CPR Insurance Services, we will assist you with all your risk and insurance needs. We will provide you with expert advice. We follow the Insurance Brokers code of Practice. We will act in your best interests and we will always seek to obtain the best possible cover at the best possible price.

The big joke in insurance is that it is "the only product that automatically goes away when you need it." Not with us on your side. If you have a claim, you are supported throughout the process to make sure the claim is settled without any problems. 

Contact

Cooper Professional Risks Pty Ltd trading as CPR Insurance Services is a Brisbane based Queensland business.

General Office Details are:

Phone: 07 3123 1137    Fax: (07) 3102 9294
Skype: cooper.professional.risks
 
Email: enquiries@professionalrisk.com.au 

Its Principal Staff are:

Robert Cooper - Director  

Mobile: 0439 530 910
Email: robert.cooper@professionalrisk.com.au 

Mandy Cooper - Director

Mobile: 0403 692 223
Email: mandy.cooper@cprinsurance.com.au

Its other qualified Staff are:

Lauren Wheeler - Account Executive

Mobile: 0412 384 069
Email: lauren@cprinsurance.com.auOur Business

Our People

Our Directors

Our Mission

Who are NAS?

Why use an Insurance Broker?

Insurance Brokers Code of Practice

What are people saying about us?

Robert Cooper - My favourite things

 CPR Insurance - Experts who will save you!

Latest News

High Court dismisses Business Interruption Test Case

Today the High Court dismissed appeal by Insurers on the Business Interruption test case. Even the big insurers make silly mistakes! But you the policy holder may benefit if you were one of the 40% of Business Pack policy holders that added Business Interruption cover to their Business Pack. While it was never the intent of insurers to cover policyholders for the loss of income from a pandemic, the fact that insurers never factored in a risk premium for it, and the fact there is supposed to be a material or physical loss to trigger the Business Interruption section, none of that matters according to the highest Court in the land. So what was the mistake? Simply that when insurers defined what they considered to be the definition of an infectious disease, they referred to the Quarantine Act of 1908 which since was superseded by the Biodiversity Act of 2015. Because the Quarantine Act of 1908 no longer exists, apparently you cannot draw on this for a definition of an infectious disease? Not one of the insurers picked up on this! Shows how much interest we take on the business of Governments, except what is reported in the media.

read more

Three Years running - Insurance Brokerage of the Year 1 to 5 staff

Mandy and Robert Cooper were extremely honoured and astounded to once again win, Insurance Brokerage of the Year for 2020 from Insurance Business Australia magazine. This is the third year running.

While this year has not been the easiest of years for the business with Covid 19, the Recession, the hard market and issues at Lloyds of London, we are literally all in this together as an Insurance Industry.

CPR Insurance Services continues to make our clients the number one focus of our business while managing our relationships with Insurers, who we need more than ever in this market climate.

CPR Insurance Services are a highly ethical Brokerage with a reputation as a trusted advisor who always acts in the Client's best interests. Their experience, knowledge and expertise is amongst the highest in the industry.

CPR Insurance Services is now ten years old as a business and is proud of being an Authorised Representative of Ausure and their partnership with Steadfast, giving CPR the strength and backing to match it with any Broking firm in the Insurance Industry, but remain focussed on supporting the Small to Medium business segment.

Memberships of the National Insurance Brokers Association, Australia and New Zealand Institute of Insurance and Finance, Australian Insurance Law Association, Australian Professional Indemnity Group and the Australian Institute of Company Directors, ensures CPR Insurance Services maintains the high standard of knowledge and expertise required to be one of the best Brokerages in Australia.

CPR Insurance Services also plays a strong role in their local community supporting other Sporting Clubs and Community organisations. They also support and promote local businesses with their operation of the Kedron Brook Business Group who meet regularly and has 174 members.

We are truly honoured to receive this National award once again for the third year as a recognition of CPR Insurance Services contribution.

read more