Why use an Insurance Broker?

Why use an insurance broker to obtain your General insurance?

An insurance broker is able to save you not only time, but also money. They can take the worry away because you are getting advice from an experienced expert which in a way gives you additional protection. They owe a professional duty to you just like an accountant or lawyer who provides you with professional advice. A qualified Insurance Broker usually will have years of training and experience and is also able to give you true professional advice.

When arranging insurance, many people just do not understand everything that is needed to make sure the right protection is in place. Many will take shortcuts without seeking proper advice. They often not only do not understand the fine print or even skip it because it is simply uninteresting. So they would not even know if they are getting value for money. Then at Claim time they can be quite disappointed when their insurance doesn't come to the rescue.

Direct Insurers generally will not give personal advice. They are selling one product, their own, so they will at best tell you why it is the best, but they will not tell you when it is not as good as another. An Insurance Broker will.

Then when it is Claim time, you are at the Insurer’s mercy. With an Insurance Broker on your side, they can assist in negotiating and settling any claim as they understand how the Insurance Policy is intended to work.

Despite the Federal Government’s best efforts to protect the consumer better with the Financial Services Reform Act, it has instead driven a clear divide between those providing personal advice and those that do not particularly on home or car insurance. Direct Insurers have improved margins by reducing paperwork that normally comes with Personal Advice. Insurance Brokers simply cannot compete when it is only price driven. Their advice, expertise and assistance is factored into all types of Insurance and this does come at a cost.

The best example of this are the recent flood claims many people sought to make on their Householders Insurance policies only finding out then they did not have this cover. The onus was on the Householder to ask questions of the Call centre staff about what was covered in their policy. Instead they were sent a 40 page Product Disclosure statement and asked to work it out for themselves. An Insurance Broker takes care of this for you.

With business insurance, brokers provide advice and assistance to make sure you are properly protected. Skill and knowledge is needed to advise a client on what their risks are and how they can be protected.

 Using a broker doesn't necessarily cost more. Often it costs less because brokers have knowledge of the insurance market and the ability to negotiate competitive premiums on your behalf. A broker will also explain your policy and any special issues you need to watch out for. Furthermore, a broker will advise you of any additional fees charged for services provided to you.

 An insurance broker's foremost duty is to act in the client’s best interests. An insurance broker works for you. That's the reason to use an Insurance Broker, but call a good one.

Call CPR Insurance – experts who will save you! 

After the Storm - you are on your own

NIBA - Why use a Broker?

Latest News

Robert Cooper - one of 100 faces of small business

This week it was announced as part of Small Business Week,  that Robert has been named one of the 100 faces of small business for a State Government promotion on the great value that small businesses play in the State of Queensland.

You can see Robert's entry here:

It is the third accolade for CPR Insurance Services in a month and after seven and a half years in business is a real pep up for the company.

For Robert, it is the culmination of many years experience, becoming well qualified, experiencing the highs and lows of a career and always wanting to contribute to his community. Sometimes, these things just come together and you receive recognition for your efforts.

Robert says that there is no doubt that starting your own business is a huge challenge, but with the right research and planning, the right people around you and a good set of values that you apply to the vision of the company, you have a very good chance of making it all succeed.

Robert says he is lucky. He has a strong supportive Wife, Mandy, who is also part of the business, along with efficient and hard working staff such as Julia McLauchlan and Aidan Harmer who are building up their own skills in a learning environment. 

However, the most important and most supportive people for CPR Insurance Services are our clients who have stuck by us and supported us over the past seven years. Our focus remains on providing the best possible service we can and always acting in their best interests. To all our clients, we say thank you!

read more

CPR Insurance wins Brokerage of the year

CPR Insurance Services picked up the award for the Best Brokerage (1-5 staff) in Australia, last Friday Night (4th May 2018) at the Insurance Business Magazine Awards held at the Westin in Sydney.

Judging came from various parts of the industry. It is a great honour to be recognised for our hard work and particular Business values we follow. A full list of winners is listed here.

Success comes from having great staff, and we thank Aidan Harmer and Julia McLauchlan as important support staff for helping us win such an award.

CPR Insurance has been in operation for more than 7 years now and is only successful because of the wonderful support from our staff, insurers and most importantly, our fantastic clients who put their faith and trust into our company to be their Risk Advisers and Brokers. 

Thank you to all.

read more