Property Claims

If you need to notify us of a new property claim please provide us with as much of the following information, if you have it:

Name of Insured: 

Location: 

Extent of damage: (please provide as much detail as possible including estimated $ amount) 

Further action: (i.e. do you require an adjuster/builder/restoration specialist, or do you have your own repairer?) 

Insured Contact Details: 

 

Our insureds should attempt to mitigate their loss where possible and keep a copy of any costs incurred so invoices can be forwarded through. 

Keeping photographic records are also very helpful and is easy to do with the plethora of cameras in smart phones, tablet computers and laptops. 

 

Tips for preparing your claim:
If you need to clean-up their property before an insurance assessor can visit, we recommend the following steps to assist us in assessing their claim:

  • Photograph damage to the property, including the building, floor coverings, and any other damaged items
  • Retain a sample of floor coverings that are being uplifted and disposed of
  • Keep all damaged electrical items for inspection

With Floods and Natural Disasters
Your safety is our number one concern and we request that you take extreme care when returning to your damaged properties.

 

Call us on 07 3123 1137 or Robert on 0439 530 910 or Mandy on 0403 692 223 for more assistance or any queries.

Latest News

Will you lose the value of a Broker?

If you listen to the Podcast on this link you will here Robert Cooper explain to his Accountant why Small Business stands to lose if Insurance Brokers are not there to advise start up businesses and established businesses about the risks their occupation carries and how they can deal with them. Simply because they will not want to pay the fees that would be charged. Currently instead, Insurance Companies pay the Broker after the Insurance has been placed with them. Perhaps the premiums will appear a bit cheaper in the first year? Then they will question the fees an Insurance Broker puts on top and finds they can go to the Internet and obtain the same cover at the same price. However, they will not have the constant advice and claims advocacy that comes with an Insurance Broker. The big loser is definitely the Consumer as direct insurers give absolutely no advice, only price.

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Robert Cooper - one of 100 faces of small business

This week it was announced as part of Small Business Week,  that Robert has been named one of the 100 faces of small business for a State Government promotion on the great value that small businesses play in the State of Queensland.

You can see Robert's entry here:

It is the third accolade for CPR Insurance Services in a month and after seven and a half years in business is a real pep up for the company.

For Robert, it is the culmination of many years experience, becoming well qualified, experiencing the highs and lows of a career and always wanting to contribute to his community. Sometimes, these things just come together and you receive recognition for your efforts.

Robert says that there is no doubt that starting your own business is a huge challenge, but with the right research and planning, the right people around you and a good set of values that you apply to the vision of the company, you have a very good chance of making it all succeed.

Robert says he is lucky. He has a strong supportive Wife, Mandy, who is also part of the business, along with efficient and hard working staff such as Julia McLauchlan and Aidan Harmer who are building up their own skills in a learning environment. 

However, the most important and most supportive people for CPR Insurance Services are our clients who have stuck by us and supported us over the past seven years. Our focus remains on providing the best possible service we can and always acting in their best interests. To all our clients, we say thank you!

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