Property Claims

If you need to notify us of a new property claim please provide us with as much of the following information, if you have it:

Name of Insured: 

Location: 

Extent of damage: (please provide as much detail as possible including estimated $ amount) 

Further action: (i.e. do you require an adjuster/builder/restoration specialist, or do you have your own repairer?) 

Insured Contact Details: 

 

Our insureds should attempt to mitigate their loss where possible and keep a copy of any costs incurred so invoices can be forwarded through. 

Keeping photographic records are also very helpful and is easy to do with the plethora of cameras in smart phones, tablet computers and laptops. 

 

Tips for preparing your claim:
If you need to clean-up their property before an insurance assessor can visit, we recommend the following steps to assist us in assessing their claim:

  • Photograph damage to the property, including the building, floor coverings, and any other damaged items
  • Retain a sample of floor coverings that are being uplifted and disposed of
  • Keep all damaged electrical items for inspection

With Floods and Natural Disasters
Your safety is our number one concern and we request that you take extreme care when returning to your damaged properties.

 

Call us on 07 3123 1137 or Robert on 0439 530 910 or Mandy on 0403 692 223 for more assistance or any queries.

Latest News

CPR Insurance Services Awarded Authorised Representative Insurance Business of the Year for 2019

Mandy and Robert Cooper were proud to receive the inaugural Authorised Representative Business of the Year from ANZIIF in the Australian Insurance Industry Awards for 2019.

We share this award with all our staff, Lauren, Guy and Sarah and thank them for their dedication in providing the best possible customer service. We also thank our clients who have made our business what it is today. We thank you all so much.

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Finalist in the Insurance Industry Awards

We were pleased to be advised this week that we are a finalist in the Australian Insurance Industry Awards in the category of Most Outstanding Authorised Representative Business for 2019.

Our company very much appreciates the accolade and just being nominated is prestigious to us. The awards ceremony is in August and we will see how we go, but being in the Top 4 is a credit to our team who have worked tremendously hard in the last eight years.

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