Property Claims

If you need to notify us of a new property claim please provide us with as much of the following information, if you have it:

Name of Insured: 

Location: 

Extent of damage: (please provide as much detail as possible including estimated $ amount) 

Further action: (i.e. do you require an adjuster/builder/restoration specialist, or do you have your own repairer?) 

Insured Contact Details: 

 

Our insureds should attempt to mitigate their loss where possible and keep a copy of any costs incurred so invoices can be forwarded through. 

Keeping photographic records are also very helpful and is easy to do with the plethora of cameras in smart phones, tablet computers and laptops. 

 

Tips for preparing your claim:
If you need to clean-up their property before an insurance assessor can visit, we recommend the following steps to assist us in assessing their claim:

  • Photograph damage to the property, including the building, floor coverings, and any other damaged items
  • Retain a sample of floor coverings that are being uplifted and disposed of
  • Keep all damaged electrical items for inspection

With Floods and Natural Disasters
Your safety is our number one concern and we request that you take extreme care when returning to your damaged properties.

 

Call us on 07 3123 1137 or Robert on 0439 530 910 or Mandy on 0403 692 223 for more assistance or any queries.

Latest News

Robert Cooper - one of 100 faces of small business

This week it was announced as part of Small Business Week,  that Robert has been named one of the 100 faces of small business for a State Government promotion on the great value that small businesses play in the State of Queensland.

You can see Robert's entry here:

It is the third accolade for CPR Insurance Services in a month and after seven and a half years in business is a real pep up for the company.

For Robert, it is the culmination of many years experience, becoming well qualified, experiencing the highs and lows of a career and always wanting to contribute to his community. Sometimes, these things just come together and you receive recognition for your efforts.

Robert says that there is no doubt that starting your own business is a huge challenge, but with the right research and planning, the right people around you and a good set of values that you apply to the vision of the company, you have a very good chance of making it all succeed.

Robert says he is lucky. He has a strong supportive Wife, Mandy, who is also part of the business, along with efficient and hard working staff such as Julia McLauchlan and Aidan Harmer who are building up their own skills in a learning environment. 

However, the most important and most supportive people for CPR Insurance Services are our clients who have stuck by us and supported us over the past seven years. Our focus remains on providing the best possible service we can and always acting in their best interests. To all our clients, we say thank you!

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CPR Insurance wins Brokerage of the year

CPR Insurance Services picked up the award for the Best Brokerage (1-5 staff) in Australia, last Friday Night (4th May 2018) at the Insurance Business Magazine Awards held at the Westin in Sydney.

Judging came from various parts of the industry. It is a great honour to be recognised for our hard work and particular Business values we follow. A full list of winners is listed here.

Success comes from having great staff, and we thank Aidan Harmer and Julia McLauchlan as important support staff for helping us win such an award.

CPR Insurance has been in operation for more than 7 years now and is only successful because of the wonderful support from our staff, insurers and most importantly, our fantastic clients who put their faith and trust into our company to be their Risk Advisers and Brokers. 

Thank you to all.

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