Property Claims

If you need to notify us of a new property claim please provide us with as much of the following information, if you have it:

Name of Insured: 

Location: 

Extent of damage: (please provide as much detail as possible including estimated $ amount) 

Further action: (i.e. do you require an adjuster/builder/restoration specialist, or do you have your own repairer?) 

Insured Contact Details: 

 

Our insureds should attempt to mitigate their loss where possible and keep a copy of any costs incurred so invoices can be forwarded through. 

Keeping photographic records are also very helpful and is easy to do with the plethora of cameras in smart phones, tablet computers and laptops. 

 

Tips for preparing your claim:
If you need to clean-up their property before an insurance assessor can visit, we recommend the following steps to assist us in assessing their claim:

  • Photograph damage to the property, including the building, floor coverings, and any other damaged items
  • Retain a sample of floor coverings that are being uplifted and disposed of
  • Keep all damaged electrical items for inspection

With Floods and Natural Disasters
Your safety is our number one concern and we request that you take extreme care when returning to your damaged properties.

 

Call us on 07 3123 1137 or Robert on 0439 530 910 or Mandy on 0403 692 223 for more assistance or any queries.

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Finalist for QLD Broker of the Year

Robert Cooper was honoured to be nominated as a finalist for Queensland Insurance Broker of the year for 2020, as part of the National Insurance Brokers Association. Unfortunately he missed out on the ultimate award but is a reflection of the high standard that the industry now has for such awards.

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Finalists again in 2020

CPR Insurance Services was very pleased to be nominated again for this year's Insurance Business Magazine awards. Unfortunately the Awards night has been postponed until later due to COVID19, we very much appreciate the accolades this brings us. We have been nominated three years in a row now and won the the award the past two years. It was always going to be very hard to win three in a row.

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