Property Claims

If you need to notify us of a new property claim please provide us with as much of the following information, if you have it:

Name of Insured: 

Location: 

Extent of damage: (please provide as much detail as possible including estimated $ amount) 

Further action: (i.e. do you require an adjuster/builder/restoration specialist, or do you have your own repairer?) 

Insured Contact Details: 

 

Our insureds should attempt to mitigate their loss where possible and keep a copy of any costs incurred so invoices can be forwarded through. 

Keeping photographic records are also very helpful and is easy to do with the plethora of cameras in smart phones, tablet computers and laptops. 

 

Tips for preparing your claim:
If you need to clean-up their property before an insurance assessor can visit, we recommend the following steps to assist us in assessing their claim:

  • Photograph damage to the property, including the building, floor coverings, and any other damaged items
  • Retain a sample of floor coverings that are being uplifted and disposed of
  • Keep all damaged electrical items for inspection

With Floods and Natural Disasters
Your safety is our number one concern and we request that you take extreme care when returning to your damaged properties.

 

Call us on 07 3123 1137 or Robert on 0439 530 910 or Mandy on 0403 692 223 for more assistance or any queries.

Latest News

Illegal or unsuitable cladding now a big issue

Why we have laws, regulations and Australian standards? Because some people just do the wrong thing all for the sake of making money. The cladding issue is the subject of 4 Corners program on the ABC.

We are already seeing Insurance policies now placing exclusion endorsements into their policies excluding and claims relating to illegal cladding. We are seeing Governments demanding Audits of all existing buildings above a certain height. There are accusations of Builders taking other short cuts such as on Wiring, Pipes and sprinkler systems. 

The question is, who is to blame? Who will take responsibility?

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Small business in NSW

Right after the NSW Government have reimposed Fire Service Levies, they have at least made an effort for small business. The government has announced it will abolish stamp duty on a number of policies taken out by a small business. This is an important change.

What is a small business? In order to gain the exemptions, the business must be a small business for Capital Gains Tax Purposes for the income year in which the insurance is effected or renewed. A small business for CGT purposes is: “an individual, partnership, company or trust that is carrying on a business, and has an aggregated turnover of less than $2 million.”

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