What do I do now?

If you need to make a claim or unsure if you can make a claim or not, call us anytime on either 07 31231137 or 0419530910 to discuss your next steps.

Alternatively click on the heading of the type of insurance you have in this tab for further guidance.

Insurers are generally looking for the following basic information to initiate a claim:

  • Policy Number :
  • Name Of Insured:
  • Location:
  • Extent of damage :(please be as detailed as possible including estimated $ amount.)
  • Further action: (i.e. do you need an adjuster/builder/restoration specialist, or do you have your own repairer?)
    Insured Contact Details:

Some insurers are happy for repairs to be undertaken by the insured if the loss falls under $5000, but please check first!

Most Insurers always ask that the Insured lodge the claim as soon as possible and then forward invoices on receipt. Check with us first.

At CPR Insurance Services, we know that claims are an absolute inconvenience and not easy to deal with, that is why you need us to be there with you and guide you.

While most of the time the claim will be handled with your insurer and the majority are quite straightforward and dealt with quickly and easy, we know sometime this does not occur. At CPR we guide you every step of the way, assist with the completion of claim forms where needed, monitor your claim and if necessary negotiate and make sure the claim is settled as it should be.

Because at CPR, we are the experts who will save you. Not just in premiums, but in time and getting a justifiable claim paid by insurers.

Cooper Professional Risks Pty Ltd trading as CPR Insurance Services is an Authorised Representative of National Adviser Services Pty Ltd (ABN: 60 096 916 184) trading as NAS Insurance Brokers (AFS No.233750)

Latest News

2019 Insurance Brokerage of the Year

CPR Insurance Services are so proud to be awards for the second year in a row, "Australian Insurance Brokerage of the Year (1-5 staff)". To win this award two years running is very much a fantastic achievement and reflects the high standard we have maintained in the last two years.

We very much thank our hard working staff, Ausure Insurance Brokers our licence holder, the Steadfast Group, NIBA and LMI who have supported us with resources and services to meet the demands of our clients.

And of course we thank all our clients for their fantastic support over the eight years of our business, who if not for them, we would not have a business. Thank you.

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Robert Cooper named Elite Broker again

 

Robert Cooper was named in the Top 20 Elite Brokers once again in 2019 from Insurance Business Magazine. He has been in this list for five out of the last six years. This year he finished in his highest position of eighth.

Robert admits he could not have achieved this without the support of his wonderful staff, and in particular Mandy Cooper.

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