What do I do now?

If you need to make a claim or unsure if you can make a claim or not, call us anytime on either 07 31231137 or 0419530910 to discuss your next steps.

Alternatively click on the heading of the type of insurance you have in this tab for further guidance.

Insurers are generally looking for the following basic information to initiate a claim:

  • Policy Number :
  • Name Of Insured:
  • Location:
  • Extent of damage :(please be as detailed as possible including estimated $ amount.)
  • Further action: (i.e. do you need an adjuster/builder/restoration specialist, or do you have your own repairer?)
    Insured Contact Details:

Some insurers are happy for repairs to be undertaken by the insured if the loss falls under $5000, but please check first!

Most Insurers always ask that the Insured lodge the claim as soon as possible and then forward invoices on receipt. Check with us first.

At CPR Insurance Services, we know that claims are an absolute inconvenience and not easy to deal with, that is why you need us to be there with you and guide you.

While most of the time the claim will be handled with your insurer and the majority are quite straightforward and dealt with quickly and easy, we know sometime this does not occur. At CPR we guide you every step of the way, assist with the completion of claim forms where needed, monitor your claim and if necessary negotiate and make sure the claim is settled as it should be.

Because at CPR, we are the experts who will save you. Not just in premiums, but in time and getting a justifiable claim paid by insurers.

Cooper Professional Risks Pty Ltd trading as CPR Insurance Services is an Authorised Representative of National Adviser Services Pty Ltd (ABN: 60 096 916 184) trading as NAS Insurance Brokers (AFS No.233750)

Latest News

Finalist for QLD Broker of the Year

Robert Cooper was honoured to be nominated as a finalist for Queensland Insurance Broker of the year for 2020, as part of the National Insurance Brokers Association. Unfortunately he missed out on the ultimate award but is a reflection of the high standard that the industry now has for such awards.

read more

Finalists again in 2020

CPR Insurance Services was very pleased to be nominated again for this year's Insurance Business Magazine awards. Unfortunately the Awards night has been postponed until later due to COVID19, we very much appreciate the accolades this brings us. We have been nominated three years in a row now and won the the award the past two years. It was always going to be very hard to win three in a row.

read more