What do I do now?

If you need to make a claim or unsure if you can make a claim or not, call us anytime on either 07 31231137 or 0419530910 to discuss your next steps.

Alternatively click on the heading of the type of insurance you have in this tab for further guidance.

Insurers are generally looking for the following basic information to initiate a claim:

  • Policy Number :
  • Name Of Insured:
  • Location:
  • Extent of damage :(please be as detailed as possible including estimated $ amount.)
  • Further action: (i.e. do you need an adjuster/builder/restoration specialist, or do you have your own repairer?)
    Insured Contact Details:

Some insurers are happy for repairs to be undertaken by the insured if the loss falls under $5000, but please check first!

Most Insurers always ask that the Insured lodge the claim as soon as possible and then forward invoices on receipt. Check with us first.

At CPR Insurance Services, we know that claims are an absolute inconvenience and not easy to deal with, that is why you need us to be there with you and guide you.

While most of the time the claim will be handled with your insurer and the majority are quite straightforward and dealt with quickly and easy, we know sometime this does not occur. At CPR we guide you every step of the way, assist with the completion of claim forms where needed, monitor your claim and if necessary negotiate and make sure the claim is settled as it should be.

Because at CPR, we are the experts who will save you. Not just in premiums, but in time and getting a justifiable claim paid by insurers.

Cooper Professional Risks Pty Ltd trading as CPR Insurance Services is an Authorised Representative of National Adviser Services Pty Ltd (ABN: 60 096 916 184) trading as NAS Insurance Brokers (AFS No.233750)

Latest News

Robert Cooper - Elite Broker again

We are pleased to announce that once again Insurance Business Magazine has recognised Robert Cooper amongst the top Elite Insurance Brokers in Australia. See here

It is the fourth time in six years Robert has received this honour.

It is a great recognition for CPR Insurance Services who strive to provide the best possible standard of customer care and service to assist obtaining the best possible cover at the best possible price to meet the needs of for our clients.

Such awards are not possible without the outstanding support provided in the office by Julia, Aidan and Mandy, along with the fantastic support our clients continue to show to us. Thank you to all.

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CPR Insurance nominated for Brokerage of the Year

We are please to announce that CPR Insurance Services has been nominated as a finalist in the Brokerage of the Year (1 to 5 Brokers) for the inaugural Insurance Business Awards. 

A Black Tie Gala Dinner in Sydney on the 4th May 2018 will announce the winner, so fingers crossed.

CPR Insurance Services has been in existence for more than 7 years now and continue to grow and develop. It is thanks to our wonderful clients who appreciate us being part of their own businesses as their Risk and Insurance Advisers.

We continue to follow the simple philosophy of providing Expertise, best possible service and being there for our clients when they need us, such as at Claim time. We are here to save you.

Find out who made the cut here!

The Insurance Business Awards will bring together industry leaders to celebrate excellence in the insurance profession, recognising leading brokers, brokerage businesses, insurers and underwriting agencies in Australia for their contribution to the industry over the past 12 months.

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