Product Recall FAQs

Product Recall is a very real and concerning risk to any business who manufactures or distributes products. While it is recognised it is not cheap by many of our clients we recommend this cover to, there is a very good reason for this. There are numerous claims and they are very expensive.

The following are actual recall advice in Australia as well as links to recall advice overseas. Each will cost businesses money to implement. All would likely be claims on a Product Recall or Product Tamper or Extortion policy. Can you afford be without cover? Is your cover adequate enough?

Legal Responsibilities of Importers - Liberty White Paper

Australian Product Recall Alerts

More Product Recall Claim Scenarios from around the world

Why buy Product Recall Insurance?

What is Contaminated Products Insurance?

Assistance with Product Recalls

More Information at Product Safety Australia

Stephen Ward from Catlin on Product Recall

LIU Recall Monitor February 2016 to April 2016

LIU Recall Monitor Oct 2015 to Jan 2016

LIU Recall Monitor May 2015 to July 2015

LIU Recall Monitor February to April 2015

LIU Recall Monitor November 2014 to January 2015

LIU Recall Monitor August to October 2014

LIU Recall Monitor Oct to December 2013

LIU Recall Monitor Feb to March 2013

LIU Recall Monitor Nov 2012 to Jan 2013

LIU Recall Monitor Aug to Dec 2012

LIU Recall Monitor May to July 2012

LIU Recall Monitor Feb to March 2012


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 Date of Recall: 27th July, 2012
Name of Product: Novelty Drink Bottle, Bowl and Spoon
Distribution: Nationally
Hazard: Detachable small parts may pose a choking hazard.
Product Defect: The tail and feet may detach from the product.

Date of Recall: 23rd July, 2012
Name of Product: Panel Heater
Distribution: Nationally
Hazard: Electric Shock Hazard.
Product Defect: The element connection may overheat and become detached. The detached 'live' connector could then come in contact with the unearthed rear metal panel.

Date of Recall: 10th July, 2012
Name of Product: Deep Fryer
Distribution: Nationally
Hazard: The handles may detach from the product causing serious burn injuries if lifted whilst in use.
Product Defect: The side handles may detach from the product when it is lifted.

Date of Recall: 9th July, 2012
Name of Product: Infant’s Slipper Socks
Distribution: Nationally
Hazard: The stitching may detach resulting in an entrapment or strangulation hazard.
Product Defect: The stitching on the sole of the product may separate from the sock creating loose strands.

Date of Recall: 9th July, 2012
Name of Product: Dishdrawer Dishwasher
Distribution: Nationally
Hazard: Mild electric shock from any water remaining in the dishwasher.
Product Defect: Foreign matter caught in the product may create an internal water leak resulting in a low electric current through any water remaining in the dishwasher.

Date of Recall: 29th June, 2012
Name of Product: Powerboards
Distribution: VIC
Hazard: Potential electric shock.
Product Defect: Product does not have a satisfactory earthing connection.

Date of Recall: 29th June, 2012
Name of Product: Espresso Maker
Distribution: Nationally
Hazard: The product may scald a user with hot liquid.
Product Defect: There is a small risk that the product may fracture when heated on stove tops.

Date of Recall: 22nd June, 2012
Name of Product: Hot Water Tanks
Distribution: ACT, NSW, QLD, SA, TAS, VIC, WA
Hazard: Potential electric shock.
Product Defect: Potential electrical safety risk with gas-boosted solar tanks due to incorrect wiring.

Date of Recall: 18th June, 2012
Name of Product: Electric Flame Heater
Distribution: NSW, QLD, SA, VIC, WA
Hazard: Risk of fire.
Product Defect: Potential for high resistance joint in the fuse holder which can cause the heater to overheat and possibly catch fire.

Date of Recall: 18th June, 2012
Name of Product: Cookware Set
Distribution: ACT, NSW, VIC
Hazard: Glass lid could crack, break or shatter under normal use resulting in injury.
Product Defect: Manufacturing fault in the glass lid of one of the pots may cause the glass to break during normal use.

Date of Recall: 15th June, 2012
Name of Product: Extension Leads
Distribution: Nationally
Hazard: Potential electric shock.
Product Defect: Manufacturing fault causing the pins on the plug to be incorrectly wired.

Date of Recall: 13th June, 2012
Name of Product: Stainless Steel Urn
Distribution: Nationally
Hazard: Tap may break resulting in serious burns or scalding.
Product Defect: Faulty tap may break during operation allowing hot water to escape from the urn.
Date of Recall: 8th June, 2012
Name of Product: Ceramic Upright Cooker
Distribution: Nationally
Hazard: Potential electric shock.
Product Defect: Manufacturing defect of terminal block to upright oven.

Date of Recall: 30th May, 2012
Name of Product: Table Lights
Distribution: QLD
Hazard: Risk of electrical shock possibly resulting in severe injury or death.
Product Defect: The wiring from the base to the bulb was not earthed or double insulated.

Date of Recall: 21st May, 2012
Name of Product: Gas Water Heater
Distribution: ACT, NSW, QLD, SA, VIC, WA
Hazard: Smoke and/or fire damage within the heater cabinet and in certain conditions may result in a total failure of the water heater.

Product Defect: Water heaters may have incorrect placement of the fibreglass insulation and its support material.
Date of Recall: 10th May, 2012
Name of Product: Oil Heater
Distribution: Nationally
Hazard: Pressurised hot oil may be ejected from the heater and cause scalding and burns.

Product Defect: The units may pressurise and rupture when turned on.
Date of Recall: 7th May, 2012
Name of Product: Solar Light
Distribution: Nationally
Hazard: Possible fire hazard.

Product Defect: The glass ball may cause a fire if it collects and focuses sunlight onto the ground or other object.
Date of Recall: 4th May, 2012
Name of Product: Glue Gun
Distribution: Nationally
Hazard: The electrical hazard may lead to serious injury and/or fire hazard.
Product Defect: The insulation on the unit’s internal wiring may be faulty causing an internal short circuit.

Date of Recall: 27th July, 2012
Name of Product: Chocolate Mix
Distribution: VIC
Hazard: Any consumers who have an almond or peanut allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (almond and peanuts).

Date of Recall: 26th July, 2012
Name of Product: Battered Flathead Fillets in Beer Batter
Distribution: Nationally
Hazard: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (milk).

Date of Recall: 23rd July, 2012
Name of Product: Smoked Salmon Dairy Free Dip
Distribution: ACT, NSW, QLD, SA, TAS
Hazard: Any consumers who have an egg allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (egg).

Date of Recall: 20th July, 2012
Name of Product: Almonds
Distribution: Nationally
Hazard: Food products contaminated with Salmonella may cause food poisoning if consumed.
Product Defect: The product is being recalled due to the potential presence of a contaminant (Salmonella).

Date of Recall: 11th July, 2012
Name of Product: High Fibre Wraps
Distribution: Nationally
Hazard: Food products containing metal pieces may cause injury if consumed.
Product Defect: The recall is due to the possible presence of small metal pieces.

Date of Recall: 5th July, 2012
Name of Product: Sour Cream
Distribution: WA
Hazard: Food products contaminated with E.coli may cause illness if consumed.
Product Defect: The recall is due to the presence of microbial (E.coli) contamination.

Date of Recall: 22nd June, 2012
Name of Product: Leg Ham
Distribution: VIC
Hazard: Food products contaminated with Listeria monocytogenes may cause illness in pregnant women, unborn babies, the elderly and people with weak immune systems.
Product Defect: The recall is due to Listeria monocytogenes contamination.

Date of Recall: 20th June, 2012
Name of Product: Drinking Chocolate
Distribution: Nationally
Hazard: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (milk).

Date of Recall: 12th June, 2012
Name of Product: Marinated Fetta Cheese
Distribution: WA
Hazard: Food products contaminated with E.coli may cause illness if consumed.
Product Defect: The recall is due to the increased risk of microbial (E.coli) contamination.

Date of Recall: 8th June, 2012
Name of Product: Milk
Distribution: NT
Hazard: Food products contaminated with Listeria monocytogenes may cause illness in pregnant women, unborn babies, the elderly and people with weak immune systems.
Product Defect: The recall is due to Listeria monocytogenes contamination.

Date of Recall: 7th June, 2012
Name of Product: Greek Salad
Distribution: WA
Hazard: Food products contaminated with E.coli may cause illness if consumed.
Product Defect: The recall is due to the presence of microbial (E.coli) contamination within the cheese component of the salad.

Date of Recall: 5th June, 2012
Name of Product: Turmeric Paste
Distribution: ACT, NSW, QLD, SA, TAS, VIC, WA
Hazard: Food products containing glass fragments may cause injury if consumed.
Product Defect: The product has been recalled due to foreign matter contamination (glass).

Date of Recall: 4th June, 2012
Name of Product: Pasta Bake Sauce
Distribution: ACT, NSW, NT, QLD, SA, TAS, VIC
Hazard: Any consumers who have a sensitivity to sulphites may have a reaction if the product is consumed.
Product Defect: The product is being recalled due to the presence of undeclared sulphites.

Date of Recall: 1st June, 2012
Name of Product: Chorizo Sausage
Distribution: QLD
Hazard: Food products contaminated with Listeria monocytogenes may cause illness in pregnant women, unborn babies, the elderly and people with weak immune systems.
Product Defect: The recall is due to Listeria monocytogenes contamination.

Date of Recall: 11th May, 2012
Name of Product: Wine
Distribution: Nationally
Hazard: Food products containing glass fragments may cause injury if consumed.
Product Defect: Due to a manufacturing defect the flagon mouth of the product bottle may be damaged contaminating the product with glass.

Date of Recall: 8th May, 2012
Name of Product: Lactose-Free Christmas Chocolates
Distribution: Nationally
Hazard: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (milk).

Date of Recall: 3rd May, 2012
Name of Product: Spices
Distribution: NSW
Hazard: Food products contaminated with Salmonella may cause illness if consumed.
Product Defect: The product is being recalled due to the potential presence of a contaminant (Salmonella) in a key ingredient (ground coriander).

Date of Recall: 2nd May, 2012
Name of Product: Cocktail Frankfurts
Distribution: ACT, NSW, QLD
Hazard: Food products containing plastic may cause injury if consumed.
Product Defect: The recall is due to the presence of foreign matter (blue plastic).

Date of Recall: 18th April, 2012
Name of Product: Full Cream Milk (1 & 2 Litres)
Distribution: NSW, VIC
Hazard: Illness from foreign matter
Product Defect: The recall is due to foreign matter (foreign synthetic fiber) that has been found in a small number of isolated samples.

Date of Recall: 10th April, 2012
Name of Product: Easter Bunnies (Dark Chocolate)
Distribution: Nationally
Hazard: Allergic reaction
Product Defect: The products are being recalled due to the presence of undeclared allergens (milk) as a result of a labelling error.

Date of Recall: 30th March, 2012
Name of Product: Canned Tuna (Flavoured)
Distribution: Nationally
Hazard: Illness from foreign matter
Product Defect: The product may contain glass fragments.

Date of Recall: 27th March, 2012
Name of Product: Cookies
Distribution: VIC
Hazard: Allergic reaction
Product Defect: Undeclared allergens (peanut) due to mislabelling.

Date of Recall: 22nd March, 2012
Name of Product: Extra Light Margarine
Distribution: Nationally
Hazard: Illness from foreign matter
Product Defect: The product is possibly contaminated with a cleaning agent.

Date of Recall: 9th March, 2012
Name of Product: Cheese (Soft Cheese in brine)
Distribution: NSW
Hazard: Illness
Product Defect: Microbial contamination (Listeria and E.coli) has been detected in these products.

Date of Recall: 2nd March, 2012
Name of Product: Flavoured potato chips
Distribution: Nationally
Hazard: Allergy reaction
Product Defect: Undeclared allergen (milk) due to mislabelling.

Date of Recall: 2nd March, 2012
Name of Product: Kids Flavoured Puffed Rice
Distribution: Nationally
Hazard: Illness from foreign matter.
Product Defect: Presence of foreign matter (glass) has been found in a small number of products.

Date of Recall: 27th February, 2012
Name of Product: Packaged Dried Sausages (Chinese-Style)
Distribution: ACT, NSW, QLD, VIC, WA
Hazard: Allergic reaction
Product Defect: Undeclared allergen (soy) due to mislabelling.

Date of Recall: 21st February, 2012
Name of Product: Chickpeas with Roast Pumpkin Salad
Distribution: NSW, VIC
Hazard: Illness
Product Defect: The recall is due to Listeria monocytogenes contamination.

Date of Recall: 30th April, 2012
Name of Product: Ceiling Lamp Track
Distribution: NSW QLD SA VIC WA
Hazard: There is a risk of electric shock upon contact with the track or connected lamps if they become live.
Product Defect: Defective earth connection in the track.

Date of Recall: 19th April, 2012
Name of Product: Electric Blanket
Distribution: Nationally
Hazard: There is a risk of fire and/or electrocution.
Product Defect: In instances where there is a severe bend in the electrical supply lead at the connector between the detachable controller and the blanket, there is a risk of an electrical short circuit occurring.


Date of Recall: 22nd March, 2012
Name of Product: Handle Bars (Bicycles)
Distribution: Nationally
Hazard: Loss of control and a fall from the bicycle may result in serious injury.
Product Defect: The bicycle riser bar (handlebars) may break during use.

Date of Recall: 22nd March, 2012
Name of Product: Electric Vacuum Cleaner
Distribution: Nationally
Hazard: There is a potential risk of electric shock, burns, or in rare circumstances electrocution.
Product Defect: The product may contain defective internal electrical contact pins. If the pins become exposed, they may pose a risk of electrocution.

Date of Recall: 14th March, 2012
Name of Product: Lamp
Distribution: NSW QLD VIC
Hazard: Risk of electrical shock, possibly resulting in severe injury or death.
Product Defect: On some bulbs, the aluminum heat-sink fins are found to have live electrical voltage of up to 130V AC.

Date of Recall: 14th March, 2012
Name of Product: Pool Chlorinators
Distribution: Nationally
Hazard: If a socket face plate disengages from the device, it may expose live conductors within the enclosure, possibly causing electrocution.
Product Defect: 240V sockets at the base of the units may contain faulty and/or cracked face plates.

Date of Recall: 9th February, 2012
Name of Product: Bicycle Forks
Distribution: Nationally
Hazard: Detachment of forks from the handlebars and bicycle may result in injury to the user.
Product Defect: Bicycle forks may crack and become detached from the handlebars and bicycle

Date of Recall: 6th February, 2012
Name of Product: Brake Cables
Distribution: Nationally
Hazard: The brakes may fail, possibly resulting in serious injury to the consumer.
Product Defect: It is possible for the termination end of the cable to detach from the brake cable itself.

Date of Recall: 3rd February, 2012
Name of Product: Round Dining Table
Distribution: Nationally
Hazard: The table legs may not be securely attached to the pedestal.
Product Defect: There is a possibility that the table will collapse and may cause injury.

Date of Recall: 27th January, 2012
Name of Product: Chocolate Products
Distribution: Nationally
Hazard: Allergic reaction, injury
Product Defect: The recall of the above product is due to undeclared allergens (Brazil nut and almonds).

Date of Recall: 23rd January, 2012
Name of Product: Chabi (product similar to salami)
Distribution: QLD
Hazard: Illness
Product Defect: The recall of the above product is due to microbial (Staphylococcus) contamination.

Date of Recall: 4th January, 2012
Name of Product: Chicken and Vegetable Pies
Distribution: Nationally
Hazard: Illness and injury
Product Defect: Food products containing foreign matter (bone fragments) may cause illness/injury if consumed.

Date of Recall: 23rd December, 2011
Name of Product: Cocoa Powder and Cake & Brownie Mixes
Distribution: Nationally
Hazard: Any consumers who have a sesame allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The recall is due to an undeclared allergen (sesame).

Date of Recall: 21st December, 2011
Name of Product: Assorted Noodle Products
Distribution: Nationally
Hazard: Food products contaminated with Bacillus Cereus may cause illness if consumed.
Product Defect: The recall of these products is due to the presence of microbial contamination (Bacillus Cereus).

Date of Recall: 20th December, 2011
Name of Product: Cake mix
Distribution: Nationally
Hazard: Any consumers who have a sesame allergy or intolerance may have a reaction if the product is consumed.
Product Defect: The product contains an undeclared allergen (sesame).

Date of Recall: 20th December, 2011
Name of Product: Organic Baby Food
Distribution: Nationally
Hazard: Small plastic pieces are a potential choking hazard.
Product Defect: The products have a packaging fault resulting in the presence of foreign matter (small plastic pieces).

Date of Recall: 14th December, 2011
Name of Product: Pastizzi
Distribution: WA
Hazard: Allergic reaction - illness
Product Defect: Any consumers who have a soy allergy or intolerance may have a reaction if the product is consumed.

Date of Recall: 9th December, 2011
Name of Product: Crumbed Squid Rings
Distribution: National
Hazard: Allergic reaction - illness
Product Defect: Any consumers who have an egg allergy or intolerance may have a reaction if the product is consumed.


Date of Recall: 25th October 2011
Name of Product: Choc Cherry Slices & Choc Chip Flapjack Slice
Distribution: NSW, QLD, TAS, VIC
Hazard: Any consumers who have an egg allergy or an egg or sulphites intolerance may have a reaction if the product is consumed.
Product Defect: Mislabelling – does not state undeclared allergens, egg and sulphites.

Date of Recall: 17th October 2011
Name of Product: Milk Products (Flavoured & Regular)
Distribution: QLD
Hazard: Food products containing chemicals may cause illness if consumed.
Product Defect: Chemical Contamination.

Date of Recall: 12th October 2011
Name of Product: Chocolate Macadamia Nuts
Distribution: NSW, QLD, VIC
Hazard: Food products contaminated with Salmonella may cause illness if consumed.
Product Defect: Presence of Salmonella bacteria.

Date of Recall: 7th October 2011
Name of Product: Multigrain sandwich bread
Distribution: VIC
Hazard: Ingestion of plastic pieces could cause injury.
Product Defect: Possible foreign matter contamination (plastic).


Date of Recall: 30th June 2011
Name of Product: Frozen Pizza
Distribution: Nationally
Hazard: Illness
Product Defect: Possible foreign matter (metal pieces).

Date of Recall: 30th June 2011
Name of Product: Marinated Whole Chicken
Distribution: NSW, QLD, VIC
Hazard: Illness
Product Defect: Undeclared Allergens / Mislabelling.

Date of Recall: 15th June 2011
Name of Product: Cereal
Distribution: National
Hazard: Injury
Product Defect: Possible presence of foreign matter (fine metal wire fragments).

Date of Recall: 6th June 2011
Name of Product: Chorizo – Dried Sausage
Distribution: WA
Hazard: Illness
Product Defect: Microbial Contamination found (Listeria monocytogenes).

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