Professional Indemnity FAQ

Mediation - a way to settle Professional Indemnity claims

Mediation - a way to settle PI claims

It may surprise you to know that 99% of Professional Indemnity Claims never make it to Court and that really is a good thing.

I myself have never had any claims go to Court but they have been very close. It adds a huge cost to the value of a claim and this can be avoided by use of experienced solicitors skill (which is why insurers pick very good solicitors to handle claims).

Or instead it can lead to the use of an independent, impartial, and respected third party (called the conciliator or mediator) to help in settlement of a dispute. This is a quicker, less humilating and above all cheaper way of resoving the matter, instead of opting for arbitration or litigation.

Unlike an arbitrator, a mediator has no legal power to force acceptance of his or her decision but relies on persuasion to reach an agreement. Also called conciliation. Good experienced mediators are highly valued due to their skill to Chair a meeting and diplomatically bring about a compromise to each party.

Another way claims costs are kept down and therefore premiums.

Latest News

CPR Insurance wins Brokerage of the year

CPR Insurance Services picked up the award for the Best Brokerage (1-5 staff) in Australia, last Friday Night (4th May 2018) at the Insurance Business Magazine Awards held at the Westin in Sydney.

Judging came from various parts of the industry. It is a great honour to be recognised for our hard work and particular Business values we follow. A full list of winners is listed here.

Success comes from having great staff, and we thank Aidan Harmer and Julia McLauchlan as important support staff for helping us win such an award.

CPR Insurance has been in operation for more than 7 years now and is only successful because of the wonderful support from our staff, insurers and most importantly, our fantastic clients who put their faith and trust into our company to be their Risk Advisers and Brokers. 

Thank you to all.

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Robert Cooper - Elite Broker again

We are pleased to announce that once again Insurance Business Magazine has recognised Robert Cooper amongst the top Elite Insurance Brokers in Australia. See here

It is the fourth time in six years Robert has received this honour.

It is a great recognition for CPR Insurance Services who strive to provide the best possible standard of customer care and service to assist obtaining the best possible cover at the best possible price to meet the needs of for our clients.

Such awards are not possible without the outstanding support provided in the office by Julia, Aidan and Mandy, along with the fantastic support our clients continue to show to us. Thank you to all.

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