Risk Management

Workplace - giving greetings and goodbyes

 Workplaces – protocols with greetings or saying goodbye to others

In an article from the Wall Street journal, they asked the question what do you do when a line has formed to bid farewell to a longtime colleague who has taken a new job. When it is your turn to say goodbye. You have the choice to either:
a) Shake hands
b) Hug
c) Bro-hug
d) Fist bump
e) Chest bump
f) High five
g) Single-cheek kiss
h) Double-cheek kiss
i) Air kiss, with a loud "Mwah!" noise
And the correct answer is? Well there is not really a clear one?

The correct response apparently depends on your particular workplace culture which is shifting all the time. It is becoming shaped by increasing international diversity, age differences and workers' casual communications styles. As a result of the uncertainty over what's appropriate, you into can get yourself into heaps of trouble by either offending the other party by not doing anything, or going too far and finding yourself with an accusation of sexual harassment.

One lady called Ashley M. Harris gave an example of when she worked for a San Antonio, Texas, public-relations agency that was very "huggy," and how you could walk into a meeting and give your client a kiss on the cheek and a hug, saying, 'How good to see you,' while holding onto their arm," taking alot to get used to the hugging.

But at a university where she later worked, she threw her arms around a former professor of hers, and "he literally did a step back" and tensed. She backed up and said, 'Omigosh, I'm so sorry.' " She stuck thereafter to greeting him with a friendly, two-handed handshake, denoting warmth, she says.

There's never been a more confusing time in the workplace to figure out the rules of contact, according to an executive recruiter Jeff Kaye.
The traditional handshake is still the rule in finance, banking and law -- unless you're celebrating somebody's promotion or new job, when a hug or back pat is OK. Kisses and hugs are welcomed by entertainers and restaurateurs, and many twentysomething guys favor bro-hugs.

The four generations currently in the workforce will often differ on what is suitable physical contact. Extend the traditional American handshake to a woman from parts of Eastern Europe or Asia, though, and you might offend.

Complicating the rules of engagement are office celebrations and parties. Where concerns about sexual-harassment keeps physical contact very minimal.

But in many American companies, when an employee leaves for a new job, co-workers hug each other freely. The boundaries and rules suddenly seem to disappear. Parties can also bring co-workers' personal feelings and friendships to the fore, turning protocol upside down.

So be very careful. Get to know the office culture well before showing too much affection.

Otherwise it could mean allegations that you have to deal with as an Employment Practices Liability claim. Understanding cultural boundaries is complicated and difficult. None of us want to hurt any one’s feelings but stepping over the line by being is not worth the risk either.

Your fellow workers have the right to feel safe and comfortable with you without feeling threatened.

Latest News

High Court dismisses Business Interruption Test Case

Today the High Court dismissed appeal by Insurers on the Business Interruption test case. Even the big insurers make silly mistakes! But you the policy holder may benefit if you were one of the 40% of Business Pack policy holders that added Business Interruption cover to their Business Pack. While it was never the intent of insurers to cover policyholders for the loss of income from a pandemic, the fact that insurers never factored in a risk premium for it, and the fact there is supposed to be a material or physical loss to trigger the Business Interruption section, none of that matters according to the highest Court in the land. So what was the mistake? Simply that when insurers defined what they considered to be the definition of an infectious disease, they referred to the Quarantine Act of 1908 which since was superseded by the Biodiversity Act of 2015. Because the Quarantine Act of 1908 no longer exists, apparently you cannot draw on this for a definition of an infectious disease? Not one of the insurers picked up on this! Shows how much interest we take on the business of Governments, except what is reported in the media.

read more

Three Years running - Insurance Brokerage of the Year 1 to 5 staff

Mandy and Robert Cooper were extremely honoured and astounded to once again win, Insurance Brokerage of the Year for 2020 from Insurance Business Australia magazine. This is the third year running.

While this year has not been the easiest of years for the business with Covid 19, the Recession, the hard market and issues at Lloyds of London, we are literally all in this together as an Insurance Industry.

CPR Insurance Services continues to make our clients the number one focus of our business while managing our relationships with Insurers, who we need more than ever in this market climate.

CPR Insurance Services are a highly ethical Brokerage with a reputation as a trusted advisor who always acts in the Client's best interests. Their experience, knowledge and expertise is amongst the highest in the industry.

CPR Insurance Services is now ten years old as a business and is proud of being an Authorised Representative of Ausure and their partnership with Steadfast, giving CPR the strength and backing to match it with any Broking firm in the Insurance Industry, but remain focussed on supporting the Small to Medium business segment.

Memberships of the National Insurance Brokers Association, Australia and New Zealand Institute of Insurance and Finance, Australian Insurance Law Association, Australian Professional Indemnity Group and the Australian Institute of Company Directors, ensures CPR Insurance Services maintains the high standard of knowledge and expertise required to be one of the best Brokerages in Australia.

CPR Insurance Services also plays a strong role in their local community supporting other Sporting Clubs and Community organisations. They also support and promote local businesses with their operation of the Kedron Brook Business Group who meet regularly and has 174 members.

We are truly honoured to receive this National award once again for the third year as a recognition of CPR Insurance Services contribution.

read more