Why use an Insurance Broker?

Why use an insurance broker to obtain your General insurance?

Well an insurance broker is able to save you not only time, but also money. They can take the worry away because you are getting advice from an experienced expert which in a way gives you additional protection. They owe a professional duty to you just like an accountant or lawyer who provides you with professional advice. A qualified Insurance Broker usually will have years of training and experience and is also able to give you true professional advice.

When arranging insurance, many people just do not understand everything that is needed to make sure the right protection is in place. Many will take shortcuts without seeking proper advice. They often not only do not understand the fine print or even skip it because it is simply uninteresting. So they would not even know if they are getting value for money. Then at Claim time they can be quite disappointed when their insurance doesn't come to the rescue.

Direct Insurers generally will not give personal advice. They are selling one product, their own, so they will at best tell you why it is the best, but they will not tell you when it is not as good as another. An Insurance Broker will.

Then when it is Claim time, you are at the Insurer’s mercy. With an Insurance Broker on your side, they can assist in negotiating and settling any claim as they understand how the Insurance Policy is intended to work.

Despite the Federal Government’s best efforts to protect the consumer better with the Financial Services Reform Act, it has instead driven a clear divide between those providing personal advice and those that do not particularly on home or car insurance. Direct Insurers have improved margins by reducing paperwork that normally comes with Personal Advice. Insurance Brokers simply cannot compete when it is only price driven. Their advice, expertise and assistance is factored into all types of Insurance and this does come at a cost.

The best example of this are the recent flood claims many people sought to make on their Householders Insurance policies only finding out then they did not have this cover. The onus was on the Householder to ask questions of the Call centre staff about what was covered in their policy. Instead they were sent a 40 page Product Disclosure statement and asked to work it out for themselves. An Insurance Broker takes care of this for you.

With business insurance, brokers provide advice and assistance to make sure you are properly protected. Skill and knowledge is needed to advise a client on what their risks are and how they can be protected.

 Using a broker doesn't necessarily cost more. Often it costs less because brokers have knowledge of the insurance market and the ability to negotiate competitive premiums on your behalf. A broker will also explain your policy and any special issues you need to watch out for. Furthermore, a broker will advise you of any additional fees charged for services provided to you.

 An insurance broker's foremost duty is to act in the client’s best interests. An insurance broker works for you. That's the reason to use an Insurance Broker, but call a good one.

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Latest News

Summer catastrophe bill over $500 million

Insured losses for the four catastrophes declared over summer have gone above $550 million, according to the Insurance Council of Australia. 

There was a bit of a “sharp rise in value” of losses with the Great Ocean road bushfires that hit Victoria over Christmas. Insured losses from the Victorian bushfires now stand at $110 million from 527 claims, compared with $88 million one month ago. Rob Whelan, CEO of the ICA, said that the clean-up operation in the state is well underway with at least 15 sites cleaned up so far by contractors. Insurers can only commence rebuilding once each site has been cleared of debris, including asbestos.  Also the extremely steep terrain is presenting significant challenges, but insurers are determined to rebuild homes in the shortest time possible once the design and planning approval process is completed.  

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Hot summer leads to more claims

Insurance claims have so far exceeded $515 million this summer. Unfortunately they are likely to increase further as the country continues to deal with bushfires and severe storms. The Insurance Council of Australia (ICA) said the figure is made up from four catastrophes. These include three major bushfires in Pinery in South Australia, Victoria's Great Ocean Road and in Yarloop in Western Australia. Then there was also the Sydney storms and tornado in December.  Insurers were expecting this to be a highly dangerous summer. The predictions were for a heightened bushfire risk in exactly the areas that have suffered bushfires. It is still only the middle of  summer. The world has also experienced the hottest year on record since 1880. With more evaporation of land and oceans, combined with more mositure in the atmosphere creating more storm activity and then a greater volume being dumped somewhere else on the planet, it is unlikely these events will reduce into the future.

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