Our People

Experience and qualifications

Robert Cooper has had more than 40 years in the Insurance Industry working for a number of prominent Insurance Companies and International Insurance Brokers. He is also highly qualified with a Master of Business Administration (MBA) and a Graduate Diploma of Insurance (Grad Dip Ins) from Deakin University. As well he is a Fellow and Certified Insurance Professional (CIP) of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and a Fellow and Qualified Practising Insurance Broker (QPIB)of the National Insurance Brokers Association (NIBA). He also holds a a Diploma of Insurance Broking (Dip IB) and is a Justice of the Peace (JP Qual) in Queensland.

Read his Linkedin profile here

While he specialises in Professional Indemnity and Directors & Officers Liability Insurance, he is highly knowledgeable in all classes of insurance and has provided services to the small, medium and corporate sized clients with value for money risk and insurance solutions.

In 2013, 2014, 2017, 2018 and 2019 he was named one of Insurance Business Magazine's Elite Insurance Brokers. Read about it here.

His Brokerage has been named as "Best Brokerage (1 to 5 staff)"in Australia by Insurance Business Magazine for 2018 and 2019. In 2019 CPR Insurance Services was awarded Best Authorised Representative Business from ANZIIF.

Mandy Cooper has had more than 30 years in the Insurance Industry working as both an Underwriter and an Insurance Broker for International and Local brokers.  She has a wealth of experience in Business Insurance primarily focused at the Small to Medium Enterprise sector.  She holds a Diploma of Insurance Broking and is an Associate of the Australian Institute of Insurance and Finance.  She is valued highly for her high standard of service and efficiency in supporting her clients.  For the last 9 years she has been working alongside her husband Robert, to establish a multi award winning business, CPR Insurance Services.

Lauren Wheeler has worked as both an Insurance Broker and an Underwriter for more than ten years, and has never looked back after falling in love with the industry. She holds a Diploma of Insurance Broking (Dip IB), is a Senior Associate of the Australian Institute of Insurance and Finance (ANZIIF Sen Assoc), and a Qualified Practicing Insurance Broker (QPIB) of the National Insurance Brokers Association. She joined CPR Insurance Services midway through 2019 and has proven to be a dedicated and hard working individual with considerable focus on the welfare of our clients. Prior to CPR, Lauren concentrated on niche products such as Childcare and Tourism, and servicing Small to Medium Enterprise clients. She has adapted well to the values and ethics that drives CPR Insurance Services in being an award winning company.


Cooper Professional Risks Pty Ltd trading as CPR Insurance Services is a Brisbane based Queensland business.

General Office Details are:

Phone: 07 3123 1137    Fax: (07) 3102 9294
Skype: cooper.professional.risks
Email: enquiries@professionalrisk.com.au 

Its Principal Staff are:

Robert Cooper - Director  

Mobile: 0439 530 910
Email: robert.cooper@professionalrisk.com.au  or robert@cprinsurance.com.au  

Mandy Cooper - Director

Mobile: 0403 692 223
Email: mandy@cprinsurance.com.au


Its other qualified Staff are:

Lauren Wheeler - Account Executive

Mobile: 0412 384 069
Email: lauren@cprinsurance.com.au


CPR Insurance - Experts who will save you!

Latest News

High Court dismisses Business Interruption Test Case

Today the High Court dismissed appeal by Insurers on the Business Interruption test case. Even the big insurers make silly mistakes! But you the policy holder may benefit if you were one of the 40% of Business Pack policy holders that added Business Interruption cover to their Business Pack. While it was never the intent of insurers to cover policyholders for the loss of income from a pandemic, the fact that insurers never factored in a risk premium for it, and the fact there is supposed to be a material or physical loss to trigger the Business Interruption section, none of that matters according to the highest Court in the land. So what was the mistake? Simply that when insurers defined what they considered to be the definition of an infectious disease, they referred to the Quarantine Act of 1908 which since was superseded by the Biodiversity Act of 2015. Because the Quarantine Act of 1908 no longer exists, apparently you cannot draw on this for a definition of an infectious disease? Not one of the insurers picked up on this! Shows how much interest we take on the business of Governments, except what is reported in the media.

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Three Years running - Insurance Brokerage of the Year 1 to 5 staff

Mandy and Robert Cooper were extremely honoured and astounded to once again win, Insurance Brokerage of the Year for 2020 from Insurance Business Australia magazine. This is the third year running.

While this year has not been the easiest of years for the business with Covid 19, the Recession, the hard market and issues at Lloyds of London, we are literally all in this together as an Insurance Industry.

CPR Insurance Services continues to make our clients the number one focus of our business while managing our relationships with Insurers, who we need more than ever in this market climate.

CPR Insurance Services are a highly ethical Brokerage with a reputation as a trusted advisor who always acts in the Client's best interests. Their experience, knowledge and expertise is amongst the highest in the industry.

CPR Insurance Services is now ten years old as a business and is proud of being an Authorised Representative of Ausure and their partnership with Steadfast, giving CPR the strength and backing to match it with any Broking firm in the Insurance Industry, but remain focussed on supporting the Small to Medium business segment.

Memberships of the National Insurance Brokers Association, Australia and New Zealand Institute of Insurance and Finance, Australian Insurance Law Association, Australian Professional Indemnity Group and the Australian Institute of Company Directors, ensures CPR Insurance Services maintains the high standard of knowledge and expertise required to be one of the best Brokerages in Australia.

CPR Insurance Services also plays a strong role in their local community supporting other Sporting Clubs and Community organisations. They also support and promote local businesses with their operation of the Kedron Brook Business Group who meet regularly and has 174 members.

We are truly honoured to receive this National award once again for the third year as a recognition of CPR Insurance Services contribution.

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