Why use an Insurance Broker?

Why use an insurance broker to obtain your General insurance?

Well an insurance broker is able to save you not only time, but also money. They can take the worry away because you are getting advice from an experienced expert which in a way gives you additional protection. They owe a professional duty to you just like an accountant or lawyer who provides you with professional advice. A qualified Insurance Broker usually will have years of training and experience and is also able to give you true professional advice.

When arranging insurance, many people just do not understand everything that is needed to make sure the right protection is in place. Many will take shortcuts without seeking proper advice. They often not only do not understand the fine print or even skip it because it is simply uninteresting. So they would not even know if they are getting value for money. Then at Claim time they can be quite disappointed when their insurance doesn't come to the rescue.

Direct Insurers generally will not give personal advice. They are selling one product, their own, so they will at best tell you why it is the best, but they will not tell you when it is not as good as another. An Insurance Broker will.

Then when it is Claim time, you are at the Insurer’s mercy. With an Insurance Broker on your side, they can assist in negotiating and settling any claim as they understand how the Insurance Policy is intended to work.

Despite the Federal Government’s best efforts to protect the consumer better with the Financial Services Reform Act, it has instead driven a clear divide between those providing personal advice and those that do not particularly on home or car insurance. Direct Insurers have improved margins by reducing paperwork that normally comes with Personal Advice. Insurance Brokers simply cannot compete when it is only price driven. Their advice, expertise and assistance is factored into all types of Insurance and this does come at a cost.

The best example of this are the recent flood claims many people sought to make on their Householders Insurance policies only finding out then they did not have this cover. The onus was on the Householder to ask questions of the Call centre staff about what was covered in their policy. Instead they were sent a 40 page Product Disclosure statement and asked to work it out for themselves. An Insurance Broker takes care of this for you.

With business insurance, brokers provide advice and assistance to make sure you are properly protected. Skill and knowledge is needed to advise a client on what their risks are and how they can be protected.

 Using a broker doesn't necessarily cost more. Often it costs less because brokers have knowledge of the insurance market and the ability to negotiate competitive premiums on your behalf. A broker will also explain your policy and any special issues you need to watch out for. Furthermore, a broker will advise you of any additional fees charged for services provided to you.

 An insurance broker's foremost duty is to act in the client’s best interests. An insurance broker works for you. That's the reason to use an Insurance Broker, but call a good one.

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Latest News

Three Years running - Insurance Brokerage of the Year 1 to 5 staff

Mandy and Robert Cooper were extremely honoured and astounded to once again win, Insurance Brokerage of the Year for 2020 from Insurance Business Australia magazine. This is the third year running.

While this year has not been the easiest of years for the business with Covid 19, the Recession, the hard market and issues at Lloyds of London, we are literally all in this together as an Insurance Industry.

CPR Insurance Services continues to make our clients the number one focus of our business while managing our relationships with Insurers, who we need more than ever in this market climate.

CPR Insurance Services are a highly ethical Brokerage with a reputation as a trusted advisor who always acts in the Client's best interests. Their experience, knowledge and expertise is amongst the highest in the industry.

CPR Insurance Services is now ten years old as a business and is proud of being an Authorised Representative of Ausure and their partnership with Steadfast, giving CPR the strength and backing to match it with any Broking firm in the Insurance Industry, but remain focussed on supporting the Small to Medium business segment.

Memberships of the National Insurance Brokers Association, Australia and New Zealand Institute of Insurance and Finance, Australian Insurance Law Association, Australian Professional Indemnity Group and the Australian Institute of Company Directors, ensures CPR Insurance Services maintains the high standard of knowledge and expertise required to be one of the best Brokerages in Australia.

CPR Insurance Services also plays a strong role in their local community supporting other Sporting Clubs and Community organisations. They also support and promote local businesses with their operation of the Kedron Brook Business Group who meet regularly and has 174 members.

We are truly honoured to receive this National award once again for the third year as a recognition of CPR Insurance Services contribution.

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Finalist for QLD Broker of the Year

Robert Cooper was honoured to be nominated as a finalist for Queensland Insurance Broker of the year for 2020, as part of the National Insurance Brokers Association. Unfortunately he missed out on the ultimate award but is a reflection of the high standard that the industry now has for such awards.

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